Terms and Conditions

Last updated: November 2, 2026

1. Agreement to Terms

These Terms and Conditions are an agreement between you and LeadLock LLC ("LeadLock", "we", "our", or "us"). By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you disagree with any part of the terms, you may not access the service.

2. Services

LeadLock provides automation and marketing services for service-based businesses, including but not limited to missed call text back, reputation management, and Google Business Profile management.

3. SMS Communications

When you opt-in to receive SMS messages from LeadLock, you agree to the following terms:

• You consent to receive SMS messages and phone calls from LeadLock regarding your inquiry and our services.
• You must be at least 18 years old to use our services.
• Message and data rates may apply depending on your mobile carrier plan.
• Message frequency varies based on your interaction with our services.
• You can cancel the SMS service at any time by replying "STOP" to any message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.
• If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at jesse@goleadlock.com.
• Carriers are not liable for delayed or undelivered messages.
• Messages may include responses to inquiries, appointment reminders, customer support communications, account notifications, and service-related updates.

4. User Responsibilities

You agree to provide accurate, current, and complete information when creating an account or using our services. You are responsible for safeguarding the password that you use to access the service and for any activities or actions under your password.

5. Limitation of Liability

In no event shall LeadLock, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

6. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect.